SHIPPING & RETURNS

Shipping Policy

FREE SHIPPING ON ALL ORDERS OVER $100

All Shipping is within New Zealand and we are working on adding international shipping soon.

Shipping times can vary, you will receive a tracking number once the item has been shipped.

Once it is in the care of Courier Post we take no responsibility for lost or damaged items. 

Any shipping returns will be the responsibility of the customer.


Return & Exchange Policy

We do not accept returns, exchanges or issue refunds for 'change of mind'. All product and voucher sales are final.

Faulty product

If the product has faulty packaging or other reasons you deem to be faulty please return the product to clinic within seven days of purchase, Returns and exchanges can be case by case and can take upto 7 days to issue a refund or exchange.