SHIPPING & RETURNS

Shipping Policy

FREE SHIPPING ON ALL ORDERS

We offer free shipping within New Zealand on all products purchases through our website.

Shipping times can vary, you will receive a tracking number once the item has been shipped from there it is in the care of Courier Post.

Any shipping returns will be the responsibility of the customer.


Return & Exchange Policy

We do not accept returns, exchanges or issue refunds for 'change of mind'. All product and voucher sales are final.

Product refunds will follow the store guidelines and policies. The product must be faulty and brought back to the clinic within seven days of purchase to then be sent away for testing to be approved for a refund.